Last updated on October 15th, 2024
We value the privacy of our customers. We firmly believe that personal information should not be shared with third parties without the customer’s prior consent or request. Privacy is a fundamental right, and on our website, customer information—such as contact numbers, email addresses, and mailing addresses—is used strictly for internal purposes and never for sale. Your contact information is stored in our database and used only to update you about campaigns, announcements, and news. We condemn any unauthorized access, misuse, or disclosure of personal information and enforce strict guidelines and high-security measures to prevent such incidents. Any updates to our Privacy Policy will be posted on this website.
Please note that when you provide your personal information (e.g., name and email) on our website, it may be stored with us and could appear on the website as part of campaign updates or acknowledgments. Like other websites, our server logs general information such as visitors' IP addresses and cookies.
For financial transactions via credit card, we use a secure third-party payment gateway, “Razorpay.” Your credit card details are not stored with us; they are securely encrypted and processed by Visa/MasterCard.
We use cookies to keep track of your donation session, personalize your experience, and enable you to retrieve your donation cart at any time. Cookies are small text files stored on your computer’s hard drive that help us identify your device and maintain session information.
It takes 1 to 2 weeks to ship products to the NGO, though shipping times may vary depending on the campaign. After your donation, we will send an email with the expected delivery time.
Donations to a campaign cannot be canceled or refunded. However, you may switch your donation to a different campaign or cause within 12 hours of the initial donation. After 12 hours, changes to the selected cause or campaign are no longer permitted.